´An absolute gift´: Southwest flight attendant, American Airlines CEO have emotional racism talk at 30,000 feet

Celebrity 2020/6/2

Southwest Airlines flight attendant JacqueRae Hill was fed up and feeling defeated by the racial unrest gripping the country before her shift began on Friday. 

The 38-year-old Dallas woman, who is African American, ended the day in high spirits thanks to a 10-minute conversation sparked by a book in the seatback pocket of a passenger in row 25 on a flight to Florida.

"It changed how I was thinking and what I was thinking,´´ Hill said in an interview with USA TODAY. "It´s just been such a blessing to me.´´

The passenger: Doug Parker, the white CEO of Southwest rival American Airlines.

Parker, who was flying Southwest because his airline´s flight to Panama City was booked, was equally moved, recalling the encounter as "an absolute gift to me´´ in an email to other American executives on Saturday. 

The exchange came amid growing tensions and nationwide protests following the death of George Floyd in police custody in Minneapolis a week ago. 

It all began with a book about racism

Parker packed the

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